Once everything is set up, follow the steps to get the system up and running.

1. Turn on every Access Point by using the switch on the Access Point (below the USB connector)
2. Connect the AP Lead to the Edge using a USB to Micro USB cable.
3. Turn on the Edge
4. Turn on the AP Lead
5. It can take up to 5 minutes until everything is started.
6. Turn on a Tag and open the environment. Make sure to not cover the Tag (antenna of the tag) while it is turned on.

You should see the localized Tag (blue dot) in the environment.

The localized Tag appears as a blue dot on its position.

On-Prem vs Cloud

In the upper left corner, the connection method is displayed.

• On-Prem: The app is on the same network (WiFi) as the Edge. The app directly receives the data (position, triggered zones, ...) from the Edge. Therefore the update rate is high and the latency low.
• Cloud: The app is connected via the cloud to the Edge. This will increase the latency and lower the update rate.

📘

The accuary is the same no matter if Cloud or On-Premise is used. The only difference is the latency / update rate.

Common Errors

No data is received

• Not all Locis are turned on
  • Check if Edge is switched on. You can see that if the power-on LED is on.
  • Check if the AP Lead is switched on. You can see if the LED is on.
  • Check if Access Points are switched on. You can see if the LED is on.
  • Check if the Tag is switched on. You can see if the LED is on.
• Internet connection doesn’t work (Edge can not communicate to Cloud)
  • Establish Internet connection
  • Make sure that the LAN cable is plugged in the right way
• No connection with AP Lead
  • Check if the AP Lead is connected
  • Check if the AP Lead is switched on
  • Check if the AP Lead is in range
  • Check for blocked sight of the AP Lead
• No connection with Tag
  • Check if the AP Lead is connected
  • Check if the AP Lead and/or Access Points are switched on
  • Check if the AP Lead and/or Access Points are in range
  • Check for blocked sight of the AP Lead and/or Access Points
• Too few active Access Points
  • Check if enough Access Points are on
  • Check if enough Access Points are in the range
• Else
  • Restart System
  • Contact Support

The localization performance is too low

• Inaccurate 3d Model
  • Verify if the 3D Model is acceptable
  • Do a rescan otherwise
• Incorrect Placement of Access Points
  • Check if Access Point Positions (X, Y, Z) are set correctly in the 3d model
  • Otherwise, correct Access Point Positions
• Bad Access Points Constellation
  • Verify if Best Practices for Access Point Placement were applied.
  • Otherwise, place Access Points according to them.
  • If constellation can not be improved, add more Access Points
• Tag is outside of the localization area
  • Move the Tag inside of the localization area
  • Adapt localization area size
• AP Lead is not always in range
  • Move AP Lead in range
  • Reduce localization area
• Too few active Access Points
  • Check if enough Access Points are on
  • Check if enough Access Points are in the range
• Strong Interfering Environment Factors
  • Check if Tag has mostly sight to enough Access Points
• Localization Configuration Parameters have to be tuned
  • Contact Support
• Else
  • Restart System
  • Contact Support